Privacy Policy – jiliasia1

1 Introduction

jiliasia1 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "the Player") who access or register on the jiliasia1 website and its associated services. This Privacy Policy applies to all personal data collected through the jiliasia1 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. jiliasia1 also operates in accordance with PAGCOR's data governance requirements applicable to licensed online gaming operators.

By registering an account on jiliasia1 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not register or continue to use the jiliasia1 Platform.

2 Personal Data We Collect

jiliasia1 collects the following categories of personal data from players and Platform users:

jiliasia1 does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance, such as government-issued ID data for KYC verification purposes.

3 How We Collect Your Data

jiliasia1 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank; fraud prevention data from security service providers;
• PAGCOR and regulatory sources: Information shared by PAGCOR or other regulatory bodies as required for licensing compliance and responsible gaming obligations.

4 How We Use Your Personal Data

jiliasia1 uses your personal data for the following purposes:

• To create, verify, and manage your jiliasia1 player account;
• To process deposits, withdrawals, and other financial transactions;
• To verify your identity and age (21+) in compliance with PAGCOR requirements and Philippine law;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To comply with our legal and regulatory obligations, including AML reporting requirements;
• To provide customer support and resolve disputes;
• To monitor gameplay for responsible gaming purposes and enforce self-exclusion or deposit limit requests;
• To send you account-related communications, including security alerts and transaction confirmations;
• To send you promotional offers and marketing communications, where you have provided consent;
• To improve the jiliasia1 Platform through analytics and user experience research;
• To enforce our Terms & Conditions and other Platform policies.

jiliasia1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, jiliasia1 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the jiliasia1 Terms & Conditions, including account management, payment processing, and customer support;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legislation;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time.

6 Data Sharing & Disclosure

jiliasia1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions;
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with PAGCOR requirements;
• Fraud prevention and security providers: Services that help jiliasia1 detect and prevent fraudulent activity on the Platform;
• Game software providers: Licensed game studios whose games are hosted on the jiliasia1 Platform may receive limited technical data necessary for game operation;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or regulatory directive;
• Legal and professional advisers: Lawyers, auditors, and other professional advisers engaged by jiliasia1, subject to confidentiality obligations.

7 Cookies & Tracking Technologies

jiliasia1 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the jiliasia1 website. We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled without affecting Platform functionality;
• Analytics cookies: Used to understand how players use the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised;
• Preference cookies: Used to remember your Platform settings and preferences, such as language and display options;
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the jiliasia1 Platform.

8 Data Retention

jiliasia1 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing data: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, jiliasia1 will securely delete or anonymise your personal data in accordance with the Data Privacy Act's requirements for data disposal.

9 Data Security

jiliasia1 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jiliasia1 Platform;
• Two-factor authentication (2FA) available for all player accounts;
• Encrypted storage of sensitive personal and financial data;
• Regular security audits and penetration testing;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• 24/7 fraud monitoring and anomaly detection systems;
• Incident response procedures for data breach detection, containment, and notification.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliasia1 will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act's breach notification requirements.

While jiliasia1 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jiliasia1 login credentials and for notifying us immediately if you suspect unauthorised access to your account.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliasia1:

• Right to be informed: The right to know what personal data jiliasia1 collects about you and how it is used;
• Right of access: The right to request a copy of the personal data jiliasia1 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to overriding legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to withdraw consent: The right to withdraw consent to data processing at any time, without affecting the lawfulness of processing carried out prior to withdrawal;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jiliasia1's Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act's requirements.

11 Children's Privacy

The jiliasia1 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. jiliasia1 does not knowingly collect personal data from individuals under the age of 21.

If jiliasia1 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds in accordance with applicable law. If you believe that a minor has registered on the jiliasia1 Platform, please contact our support team immediately.

12 Cross-Border Data Transfers

jiliasia1 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed by service providers located outside the Philippines, including game software providers and technical infrastructure partners.

Where such cross-border transfers occur, jiliasia1 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act of 2012.

By using the jiliasia1 Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

13 Updates to This Privacy Policy

jiliasia1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jiliasia1 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how jiliasia1 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jiliasia1, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request – [Your Registered Username]
• Live Chat: Available 24/7 via the jiliasia1 Platform
• Response Time: Within 30 days of receipt of a verified request

If you are not satisfied with jiliasia1's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Our support team serves players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.